Privacy Policy

Growzap is a two-sided engagement platform operated by TZAP Marketing (OPC) Private Limited ("Growzap", "we", "us", "our"). This Privacy Policy explains how we collect, use, share, and protect information when you use the Growzap Android app, our website at growzap.cloud, and related services (together, the "Service").

By creating an account or using the Service, you agree to the collection and use of information as described in this Policy.

We collect the following categories of information:

Account information: name, mobile number, email address, and a password or OTP-based login credential.

Task & activity data: the tasks you view, start, and submit (for example a YouTube, Instagram, Facebook, or website task), submitted proof or screenshots, and timestamps.

Wallet & transaction data: your reward balance, campaign balance, referral earnings, bonus balance, and the transaction history that records how each balance changed (task rewards, referral rewards, redemptions, and — for business/partner accounts — campaign funding and refunds).

Referral data: your referral code, and which accounts joined using it, so we can calculate and pay lifetime referral earnings.

Device & usage information: device model, operating system version, a device identifier, IP address, approximate location (derived from IP), app version, and basic diagnostic/crash logs.

Verification signals: technical signals used to confirm that engagement is genuine (for example, whether a submission is consistent with the device and account that performed it). These signals are processed on our servers and are never exposed inside the app.

The Growzap Android app requests only the permissions needed to operate the Service — for example, storage/photos access to attach proof of a completed task, network state to confirm connectivity, and notification access to alert you about reward or verification status. We do not request permissions unrelated to these functions, and you can review or revoke any permission at any time from your device's app settings.

We use the information above to:

operate your account and wallet; verify that submitted tasks reflect genuine engagement and prevent fraud, self-referral, or duplicate-device abuse; calculate and credit task rewards, referral earnings, and bonuses; process redemptions and, for business/partner accounts, campaign funding and refunds; respond to support requests; send you service and transaction notifications; and comply with legal and regulatory obligations.

We do not sell your personal information. We do not use your data to make automated decisions that have a legal or similarly significant effect on you without human review.

Reward balance, campaign balance, referral earnings, and bonus balance are recorded in an internal ledger tied to your account. Each credit or debit (task reward, referral reward, redemption, campaign debit/refund, bonus, or adjustment) is logged with a unique reference so it can be traced and audited. These balances have no cash value until redeemed through the in-app redemption options we make available, which are governed by our Refund Policy and Terms & Conditions.

We share information only with: payment/redemption partners needed to process payouts; cloud infrastructure and analytics providers who process data on our behalf under confidentiality obligations; and law enforcement or regulators where legally required. We do not share your personal data with advertisers, and we do not sell it to third parties.

We retain account, wallet, and transaction records for as long as your account is active and for a reasonable period afterward, as required to resolve disputes, prevent fraud, and meet legal, tax, and audit obligations. Device and diagnostic logs are retained for a shorter, limited period.

You can request account deletion from within the app or by emailing info@growzap.cloud. We will delete or anonymize your personal information within 30 days of a verified request, except for records we are legally required to retain (for example, transaction records needed for tax or fraud-prevention purposes).

The Service is intended for users who are at least 13 years old (or the minimum age required in your country to consent to use of such services). We do not knowingly collect personal information from children under this age. If we learn that we have done so, we will delete the relevant account and data.

We use industry-standard safeguards — including encrypted connections, access controls, two-factor authentication for administrative access, and audit logging — to protect your information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Growzap is operated from India and our servers may be located in India or other countries. By using the Service, you consent to your information being processed in those locations, in accordance with this Policy.

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. You can exercise these rights by contacting us at info@growzap.cloud.

We may update this Privacy Policy from time to time. Material changes will be notified in the app or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

This Policy is governed by the laws of India. For any questions about this Policy or our data practices, contact TZAP Marketing (OPC) Private Limited at info@growzap.cloud or 074775 64888.